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Note to the instructor
- Multiple-choice questions
- True/false questions
- Activities
- Chapter 1 Defining communication for health professionals
- Chapter 2 The overall goal of communication for health professionals
- Chapter 3 The specific goals of communication for health professionals: 1
- Chapter 4 The specific goals of communication for health professionals: 2
- Chapter 5 Awareness of and need for reflective practice
- Chapter 6 Awareness of self
- Chapter 7 Awareness of the ‘other’
- Chapter 8 Awareness of different environments
- Chapter 9 Communication with the whole person
- Chapter 10 ‘Other’-centred communication
- Chapter 11 Ethical communication
- Chapter 12 Non-verbal communication
- Chapter 13 Stereotypes, judgement and communication
- Chapter 14 Conflict and communication
- Chapter 15 Culturally appropriate communication
- Chapter 16 Communication with indigenous peoples
- Chapter 17 Misunderstandings and communication
- Chapter 18 Remote communication
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